Leadership & Management​

These resources empower everyone to create and contribute to systems, processes and environments that support people to thrive.

 

Collated from across and beyond the veterinary sector according to transparent evidence-based criteria, they will build knowledge and skills to: 

 

  • Create a meaningful and inspiring  workplace, through shared vision, mission and values
  • Foster the creation of positive, empowering workplace cultures to support high performing teams
  • Monitor and embrace changing veterinary environments, for example by understanding and meeting staff and/or clients’ needs.
  • Recruit and induct employees effectively to build successful, lasting employment relationships
  • Develop feedback style and systems to support personal growth and balanced performance appraisal
  • Design jobs which facilitate sustained motivation, including career development and diverse leadership opportunities
  • Design appropriate work conditions, including work/rest-of life balance and reward and recognition systems
  • Examine systems and processes, including the use of technology,  to optimise meaningful work and efficiency within veterinary workplaces.
  • Make informed economic and financial decisions about (for example) service pricing and remuneration
  • Consider a range of business models to support (for example) sustained satisfaction and motivation, work-life integration and/or succession planning
  • Lead effectively, authentically, and responsively with a focus on both tasks and people.

Empowering Leadership

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Quality Human Resource Management

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Strategy & Value Creation

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Improved Structure and Process

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Primary & Secondary Interventions

Primary Interventions

Primary interventions are aimed at reducing or eliminating stressors in the workplace. This could include things like varying the physical conditions of the workplace, redesigning jobs, changing workplace structure, and implementing flexible work practices. Training in problem solving, cognitive reappraisal, increasing self-esteem and locus of control may also help. 

Secondary Interventions

Secondary interventions focus on peoples’ response to stressors and may include stress management training, nutrition advice, relaxation exercises, and exercise programs. Other programs suggested here are negotiation training, conflict resolution skills, and training in CBT. Supervisor support may also buffer the effects of stress.

Tertiary Interventions

Tertiary interventions are directed at symptoms, focusing on coping strategies. Employee Assistance Programs (EAP)are now being seen with more frequency in Australian workplaces – either as an in-house service or an outsourced provider.

Occupational health research demonstrates that primary interventions, which focus more on prevention and take a systems approach across an entire organisation, tend to be most effective for stress management, followed by secondary interventions and then tertiary interventions. This finding supports the common-sense philosophy that it is better to prevent problems than to attempt to resolve them.